Returns & Exchanges
At Rylee + Cru, we want you to love your purchase, but if you are not completely satisfied, we accept returns of unworn, unwashed items with original tags within 30 days of delivery. Please note that all sale items marked as final sale are ineligible for return or exchange.
Start Your Return
Visit our online returns portal and enter your order number and zip code to initiate the process and select the items you wish to send back.
Print Your Label
Follow the prompts to download and print your prepaid return shipping label, which will be sent directly to the email address associated with your order.
Package Your Items
Securely pack your items in the original packaging if possible, ensuring all original tags are attached and the packing slip is included inside.
Drop Off and Refund
Drop off your package at any authorized carrier location; once our warehouse receives and inspects the items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing