Frequently Asked Questions
Everything you need to know about your order and our collections.
What is your shipping policy?
We offer standard and expedited shipping options. Orders are typically processed within 1-2 business days, and free standard shipping is available on domestic orders over $150.
How do I return or exchange an item?
We accept returns of unworn, unwashed items with original tags within 30 days of purchase. Please visit our returns portal to start your request and receive a prepaid shipping label.
How do I know what size to order?
Our clothing generally runs true to size, but we recommend checking our detailed size guide found on each product page to ensure the perfect fit for your little one.
What materials do you use in your clothing?
We pride ourselves on using high-quality, soft fabrics including organic cotton, linen blends, and recycled fibers that are gentle on sensitive skin and the environment.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and duties are calculated at checkout based on your specific location and order weight.
How should I care for my Rylee + Cru garments?
To maintain the quality and longevity of our pieces, we recommend machine washing on a cold, gentle cycle and tumbling dry on low or laying flat to dry.